Privacy Policy and Personal Data Processing Notice

Data Controller

Giovanni Vecoli SAS, with registered office at Corso Garibaldi, 33 – 55049 Viareggio (Lu) – VAT Number: 01045450465 – Phone: +39 0584 962225 – Email: posta@giovannivecoli.it, as the “Data Controller,” and Giovanni Vecoli as the “Data Processor,” inform you that, in accordance with Articles 13 and 14 of European Regulation No. 679/2016, your data will be processed as outlined below:

Purpose of the Processing

This privacy policy describes how we collect and use information, including personal data, that you provide to us through this website. The policy also outlines the choices you have regarding the use of your personal data, how you can access, modify, or delete it.

Collection of Data
The personal data we collect are:

Your first name, last name, email address, and phone number.
Information about your stay, including arrival and departure dates, special requests, and service preferences (such as room preferences, services, or others).
You can also choose which personal information you wish to provide us. However, if you choose not to provide certain details, it may affect and limit your use of this site.

Data we collect automatically

By using our website, we will automatically collect information, some of which may be personal data. For example: language settings, IP address, location, the operating system you are using, usage time, the requested URL, user agents (such as browser version information), browsing history, and the type of information viewed. We may also collect data automatically through cookies. For more information on how we use cookies, please refer to the section below on this page.

For what purpose do we use your data?

The purposes for which we use your personal data are:

Bookings/Requests: We use your personal data to complete and manage your online booking or requests.

Customer Support: We use your personal data to provide you with assistance.

Marketing Activities: We may also use your data for marketing activities, in ways permitted by law. When we use your personal information for direct marketing purposes, such as commercial newsletters and marketing communications about offers we think might interest you, we will include a link to unsubscribe so that you can opt out of receiving such communications in the future.

Statistics, Improvements, and Research: We may use personal data to conduct research and analysis, which may involve third parties. We may share the results of such research, even with third parties, in an anonymous and aggregated form. We use your personal data for statistical purposes, to improve our services, to enhance user experience, and to increase the functionality and quality of our services.

Legal and Compliance Purposes: In certain cases, we may use the information provided (including personal data) to handle and resolve legal disputes or claims, for governmental investigations and compliance checks, to enforce contracts, or to comply with requests from law enforcement agencies as required by law.

If we use automated means to process personal data that produce legal effects or have a significant impact on you, we will implement the necessary measures to safeguard your rights and freedoms, including the right to obtain human intervention.

Data Sharing

Other Service Providers: We use service companies to manage your data on our behalf. This management is for the purposes described in this policy, such as managing bookings and sending marketing materials or providing analytical support. These service providers are bound by confidentiality agreements and are not authorized to use your personal data for any other purposes.

Competent Authorities: We share personal data with law enforcement agencies and other governmental authorities when required by law or if strictly necessary for the detection, prevention, or prosecution of fraud or criminal activities.

Security

We rely on security procedures and technical and physical restrictions to prevent access to and use of personal data stored on our servers. Only authorized personnel can access personal data while performing their duties.

Data Retention

We will retain your personal data only for as long as necessary to provide the service, in accordance with applicable laws, to manage any disputes with third parties, and in any case, for as long as needed to fulfill our business purposes, including the detection and prevention of fraud or other illegal activities. All personal data retained will be subject to the provisions outlined in this Privacy Policy. If you have questions regarding specific data retention periods, please contact us using the details provided below.

Your Choices and Rights

At any time, you can contact us to:

  • Request a copy of your personal data that we hold;
  • Notify us of any changes to your personal data or ask us to correct any of the information we hold;
  • In specific situations, request that we delete, block, or restrict the processing of your personal data, or object to specific ways in which we are using your personal information;
  • In specific situations, ask us to transfer your personal information to a third party;
  • Withdraw any previously given consent at any time, in accordance with the applicable regulations;
  • Object at any time to the use of your personal information, in accordance with the law, if we process your personal data based on legitimate interests or public interest.

Rectification and Modification of Your Data

We rely on you to ensure that your personal data is complete, accurate, and up-to-date. Please inform us promptly of any changes or inaccuracies in your personal information by contacting posta@giovannivecoli.it. We will handle your request in accordance with applicable regulations.

Questions or Complaints

If you have any questions or concerns regarding the handling of your personal data or if you wish to exercise your rights under this policy, you can contact us at posta@giovannivecoli.it. You can also reach out to your local data protection authority for any questions or complaints.

Changes to the Policy

As our activities may change over time, this Privacy Policy may also be updated. To stay informed about any changes to this policy, we encourage you to visit this page periodically to review updates. If we make substantial changes or modifications that impact you (for example, if we begin processing your personal data for purposes other than those outlined above), we will contact you before proceeding.

Last Updated: May 2018