General conditions of Sale

Terms and conditions to buy on


Order Online

It is possible to buy flowers and floral gifts on Floral arrangements will be created on the basis of your requests or, should you choose so, according to our tastes and creativity. In any case, we guarantee top quality results.

Confirm your Order

Within a few minutes of your order, you will receive an email with an Order Code. This confirmation email also includes the instruction for your payment.

Should you not receive this email within 30 minutes of your order, please contact us immediately.


The price shown in your order includes (when needed) shipping fees.

Paying methods: Bank transfer (before delivery/shipping); Cash, directly at the store.

All prices include VAT


You can either collect your goods from one of our stores (please specify which one), or choose our delivery service. Should the recipient of the goods not be available at the time of the delivery, we will leave a business card at the address provided and contact them to reschedule the delivery. If the recipient is unavailable, we will immediately inform the buyer through email/phone.

Please, be aware that orders cannot be refunded, even in case the recipients decide to decline the goods for whatsoever reason.

Verify the information you entered

We can deliver our goods anywhere in our local area. Please, be sure the address and contact information you provided are correct. We decline any responsibility for delays due to inaccuracy in the information provided.

In order to help us to provide a speedy and efficient delivery service, please enter the following information in your order:

In case we are delivering your order to a hotel, please provide the room number and/or the name registered at the reception desk;

In case we are delivering to a hospital, please provide the room number and ward.

We guarantee high quality goods

We select the best flowers and plants for our customers. We guarantee top quality services and complete satisfaction. We deliver in time, with confidentiality, and with no price variations of any sort.

Time of delivery

Please, enter the desired date and time of delivery. If not entered, we will deliver the flowers within 3 days of your order. Please, be aware that we can deliver your orders only during the store opening hours (see below), except in the case of weddings and funerals.


In compliance with the duty to inform set forth under art. 130 of the D. Lgs. dated 30 June 2003, no. 196 of Italian Law, our company (or its entitled persons) hereby declares that:

All the data provided by our customers will be used only for the requested services. This includes all information entered on our website.

All information provided will never be shared with third parties.

Credit card numbers and codes are never recorded on our website. All credit card operations are handled by a credit card company.

All IP addresses and cookies are used exclusively for the correct functioning of

All information entered into our order forms are used exclusively for delivery services and order confirmation.

Giovanni Vecoli complies to Italian Privacy laws and regulations (art. 130 of the D. Lgs. dated 30 June 2003 ) concerning newsletters and other kinds of advertisement and communication sent to our customers. Our customers can request to have their data updated, modified, or deleted by contacting us through email

Your data are recorded by our website and inserted into our system. Interflora can use your data to send advertisements and other communications. Our customers can request to have their data updated, modified, or deleted by contacting us through email posta@giovannivecoli.i

Cancelling an order

You can cancel your order up to 2 working days before the delivery date. Please contact us either through email,, or by phone, +39 0584 962225, indicating the order number.

No refund is possible after delivering or collecting your order.

Customer Service

Please, do not hesitate to contact us:

Phone: +39 0584 962225


Store opening hours:

Monday through Saturday: From 9am to 1pm; from 4pm to 8pm. We are closed on Wednesday afternoons.